petwicks candle company

Shipping

Once your order is placed you should received your shipment should leave our warehouse within 1-3 days depending on the time of year.

 

We recommend that you order well in advance for any holiday deliveries. Christmas of course being the busiest. We will try to post on our home page if we are more than 3 days for shipping. From there you can choose your shipping method.

Return Policy

We have 100% money back guarantee. If you are not absolutely thrilled with your purchase you can return for a full refund. Returns must be made within 30 days of purchase. 

When returning your product please include a copy of your proof of purchase.

Once we receive your returned shipment we will issue a refund or exchange whatever you prefer. Please email us at returns@petwicks.ca with any questions or concerns.

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